At SurRon Electric Shop, we’re dedicated to getting your SurRon bikes, accessories, and spare parts to you quickly and safely. Whether you’re in the USA, UK, Australia, or beyond.

1. Shipping Locations
We ship worldwide, including the USA, UK, Canada, Australia, and many other countries. If your country isn’t listed at checkout, reach out to us and we’ll assist you.

2. Order Processing
Orders are processed within 1–2 business days after payment confirmation. You’ll receive a confirmation email once your order is on its way.

3. Shipping Methods & Estimated Delivery

• Orders Uner $499: 2–7 business days ($60)
• Free Shipping: On orders over $499, automatically applied at checkout

4. Shipping Costs
Shipping fees are calculated at checkout based on your purchase and order size.

5. Tracking Your Order
All shipments include a tracking number so you can monitor your order from our shop to your doorstep.

6. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. Please check your country’s import regulations before placing an order.

7. Lost or Damaged Items
We package every item carefully. If your order arrives damaged or goes missing, contact us within 7 days of delivery and we’ll help resolve the issue.

8. Need Help?
Questions about shipping? Email us at contact@surronelectricshop.com or use our contact form for fast support.